Cross-Docking Solutions

Streamline your cross-docking operations with intelligent dock management, driver coordination, and real-time tracking

Comprehensive Cross-Docking Features

Everything you need to manage efficient cross-docking operations from receiving to delivery

Parent Order Management

Efficiently manage incoming shipments and consolidate orders for streamlined processing.

  • Create and track parent orders
  • Warehouse customer assignment
  • Job name and reference tracking
  • Estimated arrival date management
  • Status tracking and updates

Child Order Processing

Break down parent orders into individual delivery orders with detailed SKU tracking.

  • SKU-level order breakdown
  • Quantity and product tracking
  • Delivery address management
  • Recipient information
  • Order consolidation into groups

Group Management

Organize child orders into delivery groups for optimized routing and efficiency.

  • Automatic group creation
  • Dock assignment
  • Driver assignment
  • Pickup date scheduling
  • Status workflow management
  • QR code generation

Dock Management

Manage loading docks with real-time availability and assignment tracking.

  • Dock creation and naming
  • Warehouse assignment
  • Availability status tracking
  • Group assignment to docks
  • Reassign dock functionality

Driver Coordination

Coordinate drivers with mobile app integration and real-time notifications.

  • Driver profile management
  • Mobile app access
  • Real-time notifications
  • Group assignment alerts
  • Delivery status updates
  • Proof of delivery capture

Delivery Returns

Track and manage delivery returns with comprehensive documentation and status tracking.

  • Auto-generated case IDs
  • Customer and quantity tracking
  • Photo documentation
  • Status workflow (New/In Progress/Completed)
  • Reporter tracking (Admin/Driver)
  • Mobile app integration

Cross-Docking Workflow

A streamlined process from receiving to delivery

1

Create Parent Order

Receive incoming shipments and create parent orders with warehouse customer assignment, job details, and estimated arrival dates.

2

Break Down into Child Orders

Split parent orders into individual child orders with specific SKUs, quantities, delivery addresses, and recipient information.

3

Create Delivery Groups

Organize child orders into delivery groups, assign to docks, schedule pickup dates, and assign drivers for optimized routing.

4

Quality Control & Sorting

Workers perform QC checks and sort items using the mobile app with real-time status updates and notifications.

5

Driver Collection & Delivery

Drivers receive notifications, collect assigned groups from docks, and deliver to customers with proof of delivery capture.

6

Returns Management

Track and manage any delivery returns with photo documentation, case IDs, and status tracking through completion.

Ready to Optimize Your Cross-Docking Operations?

Join leading 3PL companies using Folk WMS to streamline their cross-docking processes and improve delivery efficiency.

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